Managed IT Services, IT Security Services, and Co-location Services Boston

Top Ranked Managed Service Provider now serving the Boston RegionSynoptek MSP Award 2016

Where do you want your IT environment to be in 3 years?  How will you get there?  We can help.

Synoptek’s value is to plan strategically and act tactically to drive the best value possible from all of your IT investments using a single company to advise, implement, and manage your IT infrastructure. This approach increases the performance of your IT systems and at the same time controls your costs.

Unlike most managed service providers (MSPs), Synoptek does not operate in a break/fix support environment that is unpredictable, reactive and unsustainable.

We work with your existing IT staff to provide support in just the areas you need assistance, or we can take IT off your hands completely. Our Managed IT Services are custom designed.  We are not a reseller or a broker for services.  Therefore, solutions are always proposed with the customer’s best interest in mind.

Synoptek’s IT Management Support SolutionsSynoptek Boston Managed IT Services

Synoptek takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients.

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in an extremely complex information technology environment where businesses are challenged to continue to manage their own technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Managed Cloud Services: More than just rack space and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced Azure, AWS, public, private, and hybrid cloud hosting options to grow your business.

Application Services:  Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database Administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.

Comprehensive IT Outsourcing (IT as a Service):   With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.

IT Security as a Service: Synoptek’s Managed Security Services consist of a comprehensive security management platform powered by several key components.   These services provide cloud security and data security protection for all of your network, servers, applications, users, and secondary devices.  This platform delivers continuous non-disruptive protection no matter where your infrastructure resides– in the cloud, on-premises, or in a hybrid environment.

IT Security Services

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services.  Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider 

One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.

IT Services Management, from a CFO Perspective Network Anomaly Detection Services

Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.

Cloud Hosting for Financial Services Industry Security Information Event Management (SIEM)

The primary job of the Synoptek SIEM IT Security Service is to act as a “log aggregator” and sort through all of the data and find an event that has possible security implications.

Protect your Applications and Data Files on AWS, Azure

AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

IT Infrastructure as a Service, can transform your Boston-based business

Some of our clients have called Synoptek “transformational” as we have taken their IT departments from reactionary, bogged down in solving problems and end-user support issues to an IT department that is enabling business success and competitive differentiation.  Did your current MSP improve your “business” last year?

Synoptek blends speed, agility, and simplicity to minimize organizational challenges in scaling and managing information technology infrastructure while actually reducing costs.

Financial Compliance and IT Risk Management for Boston Companies

The Financial Services industry, concentrated in the Boston region, is facing constant regulatory challenges with no end in sight.  Many financial services companies are looking to improve their ability to respond to regulatory compliance as they seek to AICPA SOC CertificationPCI Compliance
increase income from traditional revenue streams.  While focusing on the rising demand for customer-centric services, Financial Services entities must respond to regulatory scrutiny, provide accurate reporting on risk exposure, as well as standardize and automate compliance processes.  Both fines and the costs that result from remediation activities are rising.

One problem is that compliance seems to operate in a silo in many firms, separate from even risk management. Financial Services organizations need to understand the role that IT, data management or systems architecture play in making compliance and risk management more effective, or more difficult.

Synoptek has the experience and credentials to help you with your compliance issues.

SSAE16-Logos-225x76Data Center CertificationsSafe Harbor IT Compliance

What is your “IT” Maturity?

A company’s IT maturity model depicts their ability to gain control and improve its IT-related processes which can also have an impact on financial compliance and risk management.  This model also provides a framework to measure improvements.  No matter where your company would fit on this scale, Synoptek’s mission is to get you to the next level quicker and getting to the next level will positively impact your business in a number of different ways.

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Where are you on this scale? Analyze your current IT capabilities.  Do you have?

  • An IT infrastructure designed to diagnose, identify and remediate problems quickly and efficiently?
  • An IT infrastructure designed for reliability with the ability to quickly scale?
  • An optimized IT infrastructure continuously measured against specified service levels?
  • An experienced IT team to seamlessly integrate new IT infrastructure with legacy systems?contact-us
  • A “core focus” of improving IT operations processes and IT staff training?
  • Established practices in applying IT infrastructure security management services?
  • A team experienced in IT infrastructure patching, upgrades, and migrations?
  • An advanced IT Service Management (ITSM) framework specifically designed to manage a diverse IT infrastructure environment?
  • A team continually improving IT infrastructure design and increasing IT “value”?

Synoptek’s advanced toolsets and staff are focused on improving the state of your current IT environment and will take your company to the next level in 12 months, providing IT services for a fixed monthly price.

Apple and MAC Enterprise IT Support and Consulting services

As a member of the Apple Consultants Network (ACN), Synoptek has a full complement of Apple Certified Technical Coordinators, (ACTC’s) and Apple Mobility Technology Designation staff, (MTC’s).  In fact, Synoptek has more Apple/MAC expertise than any other Boston-based Managed Service Provider. We are one of the few MSP’s that can offer unlimited technical support 24×7 to Apple/Mac OSX desktop users.Consultnts_Ntwrk_40K_2ln-[Converted]

Our highly trained Apple Consulting Staff will help provide a seamless implementation of new Mac, or iOS products even in a hybrid Windows environment.  Our Apple infrastructure projects come in with a 95% satisfaction rate, on time and on budget.

Learn More about our Apple/Mac IT Consulting and Support Services, or find out more about Synoptek’s complete IT outsourcing services.


Contact Us today  to learn more