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Synoptek offers its award winning full-lifecycle of Managed IT services to the professional and technology related businesses in the Colorado Springs area. We provide IT support and technology management services that enable companies to focus IT staff on “core” business projects rather than the day-to-day tasks that can be provided more efficiently and quicker by a locally-based managed technology service provider. We provide support many government and DOD projects requiring various clearance levels.
Synoptek uses ITIL-based best methods to support your IT needs. We provide advanced security for our cloud hosting, network transport, and disaster recovery services. A dedicated Client Advisor supports and monitors your systems 24×7 and manages your IT infrastructure with security policy administration, backup management, event log monitoring, patch management, server and availability monitoring, along with IT asset inventory.
If you accept that your IT infrastructure is critical to your company and that the management of that IT infrastructure is equally important, then you want to establish a relationship with a provider like Synoptek that will be a partner with you, and not just a vendor who just sells commodity solutions. Synoptek
Synoptek “IT as a Service” provides the following benefits:
A flat-fee structure ensures you do not need to be concerned about billable hours because we are motivated to make your environment as stable as possible quickly and keep it that way over the long-term. This gives you a very predictable cost structure. Finally, thereis a built-in IT strategy element which ensures you are getting the most out of your IT dollars.
More than just colocation or hardware, Synoptek Managed IT Services offers a full-range of managed technology services. Starting with a “Technology Review” the Synoptek Professional Services Team can review your current IT environment and collaboratively develop a “Technology Roadmap” that will provide you cost savings and operating efficiencies. Our services include Cloud Hosting, Remote Infrastructure Monitoring and Management (RIMM), Backup and Disaster Recovery (BDR), Application Management Hosting and all of this is supported by our Colorado based 24×7 Help Desk Services.
IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology.
Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.
IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.
Cloud Services: More than just rackspace and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.
Application Services: Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.
Comprehensive IT Outsourcing: With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.
Security Management Services:
Compliance with HIPAA, PCI, DSS, more, end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign on, email security, spam, antivirus, malware, 24×7 Security Operations Center.
Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services. Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer. Learn more about our complete IT Security Services suite.
|Cyber Security is best handled by an Award Winning Managed Service Provider One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek. Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.|
|Network Anomaly Detection Services Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence. The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.|
|Security Information Event Management (SIEM) The primary job of the Synoptek SIEM IT Security Service is to act as a “log aggregator” and sort through all of the data and find an event that has possible security implications.|
|Protect your Applications and Data Files on AWS, Azure AWS and Azure do not provide all of the security you need. Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.|
Contact Us and find out how Synoptek is giving a competitive advantage to Colorado Springs businesses.