Managed IT Services, IT Security Services, IT Consulting - Rochester

Top Rated Managed IT Services

Located just outside Rochester, Synoptek has an office to service the Tech Valley area and eastern New York State.  As we meet with business executives in this region they are telling us that they are seeking a new way to support, manage and maintain their IT environment and Synoptek is listening.Synoptek MSP Award 2016

The problems we hear about the most are:

  • Never-ending capital expenses for IT hardware and software
  • Unexpected capital expenses for every IT project, making an IT budget difficult to manage
  • Lack of national or global 24×7 support for monitoring and management of devices and servers
  • Security and compliance management for companies with BYOD policies
  • An IT infrastructure that can quickly scale performance and storage
  • Customized Service Level Agreements based on the needs of their particular business

Managed Cloud Hosting and Storage SolutionsSynoptek Rochester Managed Services

Synoptek’s managed IT support services for cloud hosting and data storage from our 19 global data centers provides the agility and efficiency you expect from a trusted 20-year veteran. You select AWS, Azure, private, public, or hybrid cloud hosting custom configurations over multiple locations and multiple environments based on your business needs.

Cloud hosting is much more than just rackspace and power with Synoptek.  We take care of your servers, so you don’t have to.   We do not offer “one size fits all” solutions like the large commodity providers, instead we “right size” your hosting infrastructure to meet your business needs.  Our focus is on the performance, security and reliability of our cloud hosting services rather than and building server density to generate higher margins for us.

Synoptek Cloud Computing 2 Managed Cloud Services by Synoptek, AWS, Azure

Synoptek’s Managed Cloud Services offering combines the benefits of cloud hosting using a robust, reliable, centralized management system.  This combination supports the most basic to the most demanding enterprise configurations.  If you are looking to leverage cloud hosting flexibility and savings, you still need someone to run it.

Synoptek Cloud Assessment Service Understand your Cloud Cost- Private Cloud, AWS, Azure

Synoptek’s Cloud Assessment Service is a cloud infrastructure analytics service providing data analytics, cost analysis, and recommendations to speed and simplify cloud migration and management.  This service helps you determine “right-sized” cloud configurations and the “best-fit” cloud provider for your environment.

Cloud Hosting for Financial Services Industry Cloud Migration Projects – Are You Prepared?

Like any trip from one place to another, you need to start by knowing where you’re coming from, what you’re bringing with you, and where you’re going.  Our Cloud Migration Checklist below will provide many of the items you need to consider when embarking on a cloud migration project or moving between cloud providers.

 Synotek Application Cloud Hosting Learn about critical gaps in IT security when using AWS and Azure

AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using managed hosting services from these cloud providers.

If you’re ready to get on board with your region’s leading Managed Services Provider then Contact Us and Get Started today!

Did your MSP make your business better last year?

Did your MSP just provide “IT infrastructure services” to keep you operational, or did they help you “innovate” and provide the technical advice and support needed to make your business better? Synoptek’s “IT as a Service” (ITaaS) offerings are recasting companies’ view of their IT infrastructure, IT operations, and IT staff.  ITaaS from Synoptek represents a holistic approach to the acquisition, deployment and operation of IT environments focused on improving business results.  Not just IT components.  It is just a better way to meet both business and customer demands:

IT as a Service offers:

  • A flat-fee structure so you are no longer concerned about billable hours because we are motivated to make your environment as stable as possible, as quickly as possible
  • A very predictable cost structure without capital expenses
  • A better ROI on every IT expense as you order services as you need themcontact-us
  • The benefits of having 24×7 support, monitoring and management of your IT infrastructure, networks, security and end-user devices
  • Privacy, security and compliance management (all distinct issues)
  • An IT infrastructure is scalable, if you need more of anything, you just order it
  • Single-source management for entire IT infrastructure, data center, and network vendors
  • IT system performance levels guaranteed in writing

Stop purchasing equipment and software you will just have to replace again.  Synoptek’s “IT as a Service” provides you all of the infrastructure you need, including Office 365, managed hosting, 24×7 Help Desk, security and more.

Is IT as a Service (ITaaS) a good fit for your business?

Below are some characteristics we observed in many of our clients in the Rochester region that encouraged them to use Synoptek Managed IT Services.

Does your company have some of these characteristics?

  • Is the growth of your data increasing, and your IT infrastructure can’t keep up?
  • Are legacy systems becoming obsolete and harder to support?
  • Are the number of sites, devices, systems and users increasing?
  • As everything is expanding, is your ability to manage risk, security, and compliance also growing?
  • Does finance want to move from a capital to an operating expense model?
  • Is your existing IT infrastructure fragmented and becoming more complex to manage and monitor?
  • Is IT licensing and support contracts becoming problems?
  • Is it becoming harder to find skilled IT professionals?

By using Synoptek’s Managed IT Services you will:

  • Gain more focus on your core business, augment your existing IT staff
  • Implement new technology more quickly with fewer issues
  • Take advantages of the economies of scale by using our advanced toolsets and staff
  • Reduce risk and ensure compliance
  • Have access to “experienced” IT professionals, when needed
  • Reduce your IT staff labor costs
  • Achieve a competitive advantage only larger enterprises get with a larger IT staff
  • Quickly get depth of expertise and operational rigor you don’t currently have
  • Get Service Level Agreements guaranteeing performance

IT Security Services

Synoptek’s Managed Security Services consist of a comprehensive security management platform powered many different components.  Synoptek Managed Security Services extends your IT teams capacity to protect applications, computing, and network infrastructure with advanced security solutions that are easy to implement, fully managed and do not require large upfront investments. Synoptek’s Managed Security Services removes the burden of around-the-clock monitoring from organization’s already taxed internal IT staff.

5 Reasons a Managed Services Provider is Best to Provide Your Cyber Security Defense:

  1. Organizations are just now realizing that cyber security is not limited to network perimeters but must extend beyond them
  2. Malware has many ways to get inside your IT environment, and as sophisticated evasion techniques continually evolve anomaly monitoring becomes more important
  3. Organizations are often challenged in defending their critical IT assets against network-based threats
  4. Organizations typically lack the budget or knowledgeable personnel to create an encompassing security strategy that includes servers, endpoints, networks and mobile devices.  Half of all security breaches are internally based.
  5. A network of interconnected servers and users creates hiding places for malicious clients, and the best way to detect malicious clients is to install an array of security protection applications and monitor usage with network anomaly detection programs.

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services.  Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider 

One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.

IT Services Management, from a CFO Perspective Network Anomaly Detection Services

Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.

Fill out the form below to speak with one of our local experts about your IT needs: 

If you believe that IT infrastructure is critical to your company and that the management of that infrastructure is equally important, then you want to establish a relationship with a provider like Synoptek that will be a partner with you.

Call now and in 15 minutes find out how we can improve your business, not just your IT environment.

Synoptek’s local Rochester, New York Managed IT Services include:

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology.

IT Security Management Services:
Compliance with HIPAA, PCI, DSS, more, end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign on, email security, spam, antivirus, malware, 24×7 Security Operations Center.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Managed Cloud Services: More than just rackspace and power, with fully scalable options and predictable costs, the Synoptek cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.

Application Services:  Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.

Comprehensive IT Outsourcing:   With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.



Contact us today to find out how Synoptek’s local Rochester, New York Managed IT Services team can empower your people, processes, and performance.