Tampa Bay Area

Managed IT Services, IT Consulting Services, IT Security

Synoptek is an Award Winning, experienced (20 years) and highly-skilled (over 475 employees, 90% are IT professionals) Managed Services Provider delivering end-to-end IT services in the Tampa Bay Area. Unlike other MSP’s we take responsibility for your service quality.  With access to best-in-class technology experts, toolsets,Synoptek MSP Award 2016 hardware, and software, Synoptek guides companies to a total, “full-service” IT infrastructure management solution.

Looking for a Managed Service Provider that can support your entire (everything) IT environment 24×7?  Synoptek is now in Tampa blending speed, agility, and simplicity to minimize organizational challenges in scaling and managing information technology infrastructure while reducing costs.

IT Security Services

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services.  Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider 
One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.
IT Services Management, from a CFO Perspective Network Anomaly Detection Services
Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.
Cloud Hosting for Financial Services Industry Effectively Managing the Costs of Cyber Security Protection
Cyber Security is a rapidly evolving challenge.  Learn how to manage your cyber security risk while using cloud services and at the same time control your costs. Companies look to us for ongoing guidance, not to sell them tools.  Learn more about the essential protection services you need.
Protect your Applications and Data Files on AWS, Azure
AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

 Is your Managed Service Provider too small?

Synoptek Tampa Offices

Why a “full-service” MSP is so important

Best estimates note there are between 9,000 – 15,000 Managed Service Providers in the U.S. and 75%-85% of these companies have fewer than 25 employees.

These companies range from managed mobility services, managed security services, managed printers, network suppliers, email providers, VAR’s, staffing companies, cable TV companies, telecommunications companies, hardware manufacturers, software corporations and a few guys that fix computers.

On a regular basis, we hear Tampa companies saying their MSP is too small. Key questions to help make this determination are below:

  • Does your MSP have a specialized focus with only the ability to handle a few IT infrastructure elements?
  • Can your MSP offer end-to-end services, device management (all devices), 24×7 help desk, network administration, servers, hosting, disaster recovery, security mobile device management?
  • Can your MSP quickly scale multiple IT infrastructure elements to meet changing IT requirements? (more users, BYOD security, Apple enterprise support, multiple locations, 24×7 global IT support)contact-us
  • Can your MSP provide you the expertise needed to augment your IT personnel on new projects or platform migrations?
  • Does your MSP have the technical “depth” needed? (system migrations, data center moves, system upgrades, virtualization, database management, disaster recovery, or security/compliance, cloud migrations)
  • Do you get Executive Level IT planning and budgeting designed to support your business goals (this is included with our services)

Synoptek can manage your entire IT environment, including managing your vendors.  No more vendor’s blaming vendors with Synoptek.  Don’t struggle with MSP’s that are too small or “specialized.”

When we manage everything, you get IT performance guarantees (SLA’s) that have real meaning.

Tampa Companies adopting Managed IT Services at an increasing rate

Synoptek can act as a 24×7 extension of your in-house IT team.  You will no longer need to focus on reactive day-to-day hardware maintenance. We can help you “rightsize” your IT environment by aligning capacity, growth, and budget down to individual component levels — storage, processing or network resources — that scale at a precise unit cost.

The use of IT Services provided by Managed Service Providers continues to grow.  As technology costs increase and becomes more specialized, companies are finding out by outsourcing many IT functions they are both increasing IT system performance and saving money.  “In-house” IT services are becoming more expensive and harder to support.  Retaining and finding skilled IT staff is becoming an increasing problem.

When purchasing “IT as a Service” when you want more or less of anything IT, you just order it.  These are always operating expenses rather than capital expenditures.  Outsourcing IT infrastructure and tasks including; help desk support, patching, maintenance, monitoring and device management typically saves 17% – 35% of your IT budget.

Synoptek’s IT Management Solutions

Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients.

Our services are available for a fixed monthly fee. Therefore, it is in our best interest to make sure your IT environment delivers optimum performance without outages.

Gain economies of scale and increase operating efficiencies by using the resources of a nationwide MSP, located in the Tampa Bay area.  Only Synoptek provides Tampa area businesses a complete line of IT infrastructure managed services:

  • IT Executive Management Services: including Virtual CIO, strategic advisory services, IT budgeting, cost control, IT infrastructure planning, design, implementation, IT Service Management (ITSM), governance, IT policies, business intelligence, and analysis.
  • End-to-End IT Infrastructure Management: 24×7 infrastructure monitoring and management of all devices, iOS, networking, storage, servers, backup, and recovery, VoIP.
  • End-User Device Services: 24×7 Help Desk Services, PC, laptop, mobile device management, on-site, dispatch, file sharing services messaging services, email, and unified communications services.IT Consulting Design Services
  • Managed Cloud and Hosting Services: Public, Private, Hybrid, managed secondary cloud environments AWS, Azure, clustering, physical and virtual configurations, antivirus, firewall, intrusion protection, load balancing, Tier I-IV data center facilities.
  • IT Expert Technical Services: Project-based IT professional services, assessment, and remediation, architecture design, platform migration and upgrades, business systems planning and integrations.
  • Applications Support: Applications Management, managed database administrator services, custom application support and development, O365, Exchange, SQL, Citrix, Cisco support.
  • Business Continuity and Disaster Recovery Services:  Disaster Recovery as a Services, disaster recovery planning, design, testing, fail-over solutions to any cloud provider, backup management, message archiving.
  • Security Management Services: Compliance with HIPAA, PCI, DSS, end-point security management, security firewall management, intrusion detection services, intrusion protection services, web security, single sign on, forensic analysis, email security, spam, antivirus, malware, 24×7 Security Operations Center.

If you believe that IT infrastructure is critical to your company and that the management of that infrastructure is equally important, then you want to establish a relationship with a provider like Synoptek that will be a long-term partner with you.

Synoptek’s IT Healthcare Services for the Tampa Bay Area:

By outsourcing your IT services to Synoptek Managed Services, you free up your IT staff to focus on patient and client needs and not on the day-to-day management of infrastructure-based IT services. Synoptek Managed IT Services provides HIPAA compliant storage of Electronic Medical Records (EMR’s) for many of its healthcare clients and understands healthcare information systems support takes a 24×7 effort.

  • Help Desk operations based in California, Idaho, New Brunswick and Colorado, manned 24x7x365
  • Our Help Desk first-call resolution rate is above industry averageHealthcare Cloud Computing
  • An advanced incident management system that helps reduce or eliminate recurring problems
  • Use of the industry-leading monitoring and management tools providing proactive infrastructure and applications monitoring
  • Data Center hosting, storage, backup and disaster recovery
  • A consumption-based pricing model with usage-based pricing or fixed rate pricing
  • Full IT infrastructure services at fixed monthly rates eliminating the need for hardware (capital) investments
  • Custom designed Service Level Agreements (SLA’s) for Healthcare Providers

We are currently saving one medical facility over $1 million annually over their previous IT budget and providing a higher grade of service. Hospitals, clinics, and healthcare providers can gain more control over their IT services by using our expert IT technicians and only the infrastructure services they need. Read more about our Healthcare practice.

Take advantage of being able to scale infrastructure and achieve IT solutions your budget has prevented you from implementing.


Contact Us now and start the conversations with one of our engineers.contact-us