IRVINE, Calif., March 7, 2017– Synoptek, leading global managed IT services provider and managed cloud-services firm, today announces the launch of a Cybersecurity Training and Testing service designed to train end users and change behaviors in an effort to reduce organizational risks. As part of this essential service, Synoptek’s Cybersecurity advisors work closely with organizations to develop a comprehensive, custom-tailored training program that helps to establish a “human firewall.”

Synoptek’s new Cybersecurity Training and Testing service is a concentrated effort toward mitigating the ongoing epidemic of unprecedented risks and threats to organizations’ technology environments. Synoptek’s aim is to reduce companies’ exposure and minimize attack surfaces at an organizational level. This Cybersecurity Training and Testing service launch comes at an opportune time on the part of Synoptek, as companies are being targeted by ever-increasing social engineering schemes.

“Our human protection solutions guard your employees against cybercrime with comprehensive internet security awareness training which conditions them to be wary of threats from Wi-Fi to the inbox,” shares Miles Feinberg, VP of Service Development at Synoptek. “You could heavily invest in expensive cyber security products and your data systems could still remain vulnerable to persistent social engineering attacks.”

The Cybersecurity Training and Testing service comprises seven dynamic components in which organizations take part to lower risks and instill user resiliency.

  • Baseline Testing—Synoptek initiates a statistical campaign to establish a per-user threat baseline.
  • User Security Awareness Training—On-demand, interactive training and exercises expose major cyber threats, instill best practices, and help in adherence to security compliancy.
  • Simulated Phishing Attacks—Real-time monthly email phishing attacks are instigated to inform and engage users and promote a desirable response.
  • Simulated USB Drive Attacks—Users are presented with a highly pervasive threat vector in USB devices and instructed on the proper reaction.
  • Ongoing Actionable Intelligence—Data is used for understanding security gaps, producing intelligence reporting, and implementing mitigation plans.
  • Continuous Improvement—Ongoing simulations and training exercises sharpen employee responses and help to continually develop organizational antibodies to protect against cyber mercenaries.
  • Synoptek’s Managed Approach—Synoptek helps your organization overcome the challenges of establishing and maintaining an enterprise wide “human firewall.”

“By regularly training and testing employees on the latest threats, lessons will be learned and behavior can improve over time.” From a broader perspective, Miles said, “that in addition to security awareness, there are complimentary Synoptek security solutions that provide defense in depth to comprehensively protect organizations.”

Contact Synoptek to learn more


About Synoptek

Synoptek offers IT consulting, managed services, cloud services, and on-premise IT management as well as 24/7 end user support for improving business results. With over 525 employees and more than 2,000 active customers in the United States and abroad, Synoptek provides comprehensive information technology management services and support. Synoptek leverages ITIL service management processes, customer-focused IT architecture, and operational excellence to deliver uninterrupted services demanded by today’s market. Over the past four years, Synoptek has been consistently recognized for thought leadership and growth as confirmed by industry awards and recognition including a #4 Total-Service-Provider by MSPmentor in the World’s Top Managed Service Providers in 2016, CRN’s Elite 150 Managed Service Providers, and recognition on the Talkin’ Cloud Top 100 Cloud Service Providers list for 2014, 2015, and 2016. For more information, visit


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About the Author

Synoptek is an established firm that provides information systems consulting and IT management services. Synoptek and its predecessors have been providing these services for 23 years.