Apple / Mac IT Support Services

24x7 Apple / Mac / OSX Support Services

For Apple Support Call 1-800-275-2273, we provide Apple Enterprise Support for our clients.

 

Synoptek has earned a reputation in the Apple community for building trust-based business relationships and providing 24×7 quick problem resolution. We understand that many employees and companies are now turning to MAC’s and iPhones and need Apple business support services. Most organizations now use some combination of Apple OS and PC devices.
Don’t spend resources on staffing two “skillsets” of IT resources, including both staff and infrastructure (hardware/software). We can support OS X from a device, software, management and Help Desk perspective. Our monitoring tools will provide you the insight needed to quickly remediate problems.

Certified Apple / Mac IT Support Services – Faster Problem Resolution.

Synoptek offers unlimited technical support 24×7 to Apple / Mac OS X computers, OS X and Final Cut Servers, iPads, iPhones and any other networked device. Our Apple / Mac IT support services collects and tracks real-time data on every device in your environment to help ensure your business doesn’t experience any unexpected downtime or costly repair fees. Our 24×7 technical support teams provide rapid problem resolution, whether it’s on- or off-site.

Apple / Mac IT Consulting Services – Migrating from a Window-based environment to a Mac-based platform

All of our technology experts are Apple trained and have their most recent Apple® and Microsoft® certifications. Our IT consultants can help provide a seamless implementation of new Mac, or Apple® products. By using our Apple / Mac IT consulting services, we guarantee that your new Apple platforms are securely connected to your network and will function with all of your existing systems (including Microsoft).

Apple in the Enterprise, it’s here

A recent study indicated that 66% of surveyed businesses are now using Apple Macs in the workplace, and 70% of these Apple Macs were part of a corporate BYOD program.  More importantly, 30% were “unsanctioned.”  And Apple dominance of the mobile market is transforming businesses worldwide – over 90% of businesses in the US have iPhones or iPads deployed

Our point is Apple is here and becoming more prevalent in every business.  Our question is how is your IT department managing these devices?  Here is what we know so far:

  • 69% of Apple devices are unmanaged
  • 65% of Macs access sensitive customer information
  • 63% of Apple devices used for work are personally owned

Is your IT department ready for iOS device management and support?

Most IT departments are not adequately addressing security, support and governance issues with Apple devices in the same way they deal with Windows and Android devices.

As one of the few Managed Services Providers that is an Apple Certified Partner, we have the tools and the skills to successfully manage an Apple iOS Mac and Windows environment.  We do this daily for our staff and clients, over 10,000 devices.  Give us a call now to Learn More how we can help you operate a secure, high-performance IT enterprise supporting multiple operating systems.

Advantages in using Synoptek to support a hybrid Apple Windows OS environment

  • By using a Managed Services Provider, your organization can offer the freedom of BYOD with the control and security needed
  • Technical support 24×7 for all Windows & Apple devices including Mac OS X desktops, OS X and Final Cut Servers, iPads, iPhones and any Apple networked device
  • Administration and governance in mixed-platform environments
  • Experience in designing and developing Apple business applications
  • Large Apple & Windows certified staff at your disposal

Proud Member of the Apple Consultants Network

Synoptek hosts meetings for the Bay Area Apple Consultants Network with our very own, VP Matt McGraw, serving as a member of Apple’s partner advisory board. We are one of the few Managed IT Services Providers that has the tools and processes to provide Apple business support services at the enterprise level.

 Apple / Mac IT Support Services New York IT support

Synoptek provides complete end-to-end Apple device IT management and support services. We can cost effectively manage mixed Apple OS and PC environments including all Apple mobile devices.

We can serve as your “hybrid” PC/MAC IT department, or strengthen your existing IT department skillsets.

  • 24×7 US-based Apple / Mac IT support
  • Guaranteed response times
  • Fixed monthly fee or incident-based

       Apple / Mac IT Consulting IT Consulting New York

Our Apple consulting services can help your organization with any IT project, from systems integration, updates, and network support, to Apple OS X application development.

Our design and implementation projects come in on time and at budget with over a 95% satisfaction rate.

  • Apple / Mac certified staff expertise
  • Apple experience in database, email and security issues
  • Administration and governance in mixed-platform environments

We’re different than those other Apple “fix it gurus”, we don’t wait around for your devices to malfunction, we are proactive in our thinking – constantly looking ahead to deliver solutions that improve IT capability and reliability. We don’t believe in treating our customers as “end users,” we want to be your friend, ally, and confidant (we promise we won’t FaceTime you on the weekends…unless you ask us to).

Is Your Organization Ready to Support Apple Devices? Learn how to prepare your organization in our webinar:

Speak with our experts to learn more about our Apple / Mac IT support services.

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Cloud Services: More than just rackspace and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.

Application Services:  Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database Administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.

Comprehensive IT Outsourcing:   With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.

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