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As an IT Executive you are faced with growing demands on your IT department, but not a growing budget, or increase in IT staff. You are looking for help in different areas whether its 24×7 help desk support, process and tools to manage service levels, additional IT expertise, or project management support. Synoptek partners with IT Executives to help manage the day-to-day IT tasks so you can focus on IT projects needed to reach your business goals.
Synoptek leverages industry best ITIL-based practices, tools, and methodologies to manage your IT systems and devices at the highest level of service. We deliver an advanced IT Service Management solution paired with customized Service Level Agreements (SLA’s) designed to meet your specific needs.
Synoptek takes a different approach, serving as a trusted advisor to clients to offer value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost effective for our clients.