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May 2nd, 2016 - By Synoptek
A rapidly changing IT infrastructure required an “IT as a Service” approach adapting to changes in network and storage capacity while maintaining reliability, security and performance.
Dynamic Healthcare Systems is a leading software and solutions provider for health plans that manage Medicare Advantage and Commercial Exchange plans. They provide enterprise level software systems for Medicare Advantage and Commercial Exchange Health Plans. Their products and services help solve the operational, compliance and revenue management challenges of healthcare organizations who provide Medicare services. Dynamic Healthcare Systems is based in Orange County, California.
The main challenge was constructing and implementing as IT infrastructure environment for a rapidly growing business in a tightly regulated industry. Their core business focus required a high-performance very reliable IT infrastructure. They needed to exceed the performance standards accepted by most enterprises and they needed to be able to scale quickly as they acquired new clients while maintaining full security and HIPAA compliance.
Synoptek developed a strategic IT plan that provides a full-range of enterprise services tailored to meet Dynamic HealthCare Systems specific needs. Synoptek aligned the technology Dynamic Healthcare Systems required to be successful with the size and complexity of their business. Synoptek then compiled a team of experts including a CIO, several engineers, customer service representatives, and procurement specialists who came together to deliver a diverse suite of IT infrastructure, monitoring and maintenance services for Dynamic Healthcare Systems including:
You don’t build a power plant to generate power for a single business so why build, train and staff an IT infrastructure to serve a single business. This comparison wasn’t always valid but with the absence of skilled IT staff, increasing capital expenditures for hardware and software and the expertise of managed service providers, this comparison is now appropriate.
Hosting services can now be up to 58% cheaper than in house solutions. Upgrades and patching are core areas of expertise for a managed service provider and can be done in hours instead of weeks using in-house staff.
Security issues are also better addressed by security experts, unless you have a couple of security experts and a 24×7 Security Operations Center.
Additionally, managed service providers provide written service level performance agreements around help desk services, uptime, redundancy and scalability.
Dynamic Healthcare systems realized the importance of calling in the “experts” with a “deep bench” for a wide-range of IT infrastructure and security compliance issues.
Synoptek and Dynamic Healthcare Systems have formed a true partnership.
By taking the time to get to know Dynamic Healthcare Systems and understand their unique business challenges, Synoptek could design and implement the “rightsized” technology solutions to meet the needs of this rapidly growing company.
Synoptek and Dynamic Healthcare Systems continue to build upon their partnership. With access to best-in-class technology experts, toolsets, hardware and software, Synoptek is providing IT leadership and IT infrastructure services to Dynamic Healthcare Systems. Synoptek has also become an active participant in sales presentations to Dynamic Healthcare Systems clients.
Dynamic Healthcare Systems solutions, powered by Synoptek are listed below: